The Nest thermostat is one of the top-selling smart thermostats you can get. And for good reason. It figures out your temperature preferences and develops an energy-efficient schedule to match. And through geofencing with your phone, the Nest Learning Thermostat and Nest E realize when you’re at your home or gone and can change settings to help you save even more.

The Nest can be used with a full range of 24-volt heating and cooling systems, but it’s always a smart idea to visit the Nest thermostat compatibility checker before getting one. Don’t forget to check with your energy supplier for valuable rebates, because you could be able to get a Nest for free or close to it.

Once you’ve made sure it’s compatible, you can either wire it without help or call a HVAC specialist like AC Sales. If you’re wiring it without help, you’ll see a terminal for the C-wire, or common wire. This wire is only used for powering your thermostat. If your residence or HVAC system is older, you might not have one of these wires. In the majority of cases, Nest says this isn’t an issue since the thermostat can pull adequate power from other heating and cooling wires.

In some instances, your heating and cooling system could have to have that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Malfunctions

The Google Nest Thermostat is better than outdated programmable thermostats that rely on a combination of wiring and AA batteries for power. It relies on a rechargeable lithium-ion battery and wiring to connect to Wi-Fi, power its digital display and run your heating and cooling system.

8 Common Nest Thermostat Malfunctions

If it can’t draw adequate power, Nest says you might run into some of these troubles:

  1. Poor battery life.
  2. Thermostat motion sensing won’t operate.
  3. Your thermostat every now and then disconnects from Wi-Fi.
  4. Your system unexpectedly turns on or off, or won’t shut off.
  5. Your system is producing weird noises, like chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or constantly turning on and off in a short period of time.
  7. There is a delay notification on your Nest thermostat’s screen, like “heating is delayed for 2:30 minutes.”
  8. The system fan is always working, won’t switch on or turns off and on rapidly in a short period of time.

You may think something is up with your heating and cooling system, but if you just got the Nest, we suggest you start with your thermostat right away. This is especially timely if the weather is temperate, and you haven’t been running your heat or air conditioning consistently.

Our Professionals Can Solve Nest Thermostat Troubles

If you’ve attempted Nest thermostat troubleshooting by yourself but can’t solve the dilemma, a smart thermostat professional such as one from AC Sales can support you. We can identify the malfunction and put in a C-wire, if necessary.

Smart thermostats including the Nest are created to make your life simpler, through automatic energy-efficient programming and the ability to monitor settings while you’re away from home. It’s an annoying experience when yours won’t work properly, but our heating and cooling experts at AC Sales can fix the trouble in no time.

If you’re going through odd heating and cooling behavior with your new Nest, reach out to us at (337) 234-2345 to schedule your appointment now.